268560 - Critical updates available (red icon present) after update is successful.

Status: RESOLVED WORKSFORME

(Toolkit :: Application Update, defect)

Description

[Craig Cockburn]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Just installed firefox 1.0. 
Restarted browser.
The red arrow is showing in the top right hand corner saying
"critical updates available"
already?


Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Comment 1

[Mark Hunter]

I have the same problem. The red Critical Update(s) Available icon is showing. I
am using the MacOSX version of Firefox... I click the icon, it searches for
updates. The update box is empty and the alert icon will not go away.

Comment 2

[Craig Cockburn]

I still think this is a bug but I have figured out how to make the update icon
disappear. I note that when I did click on the "updates" icon, the option was to
check Firefox and extensions for updates, but after doing so, the list of
updates to chose from was empty (maybe another bug there, that having an empty
list should automatically clear the flag). In any case, I then turned off the
auto-check feature for updates and this cleared the update arrow. Then when I
turned the auto-check arrow back on, the flag didn't reappear. I think the bug
is that if there are pending updates, but the user chooses to upgrade the
browser rather than apply the updates, then the flag isn't automatically
clearing. I would assume the correct behaviour should be to clear the flag if
the browser is updated, then check again to see whether there are any applicable
updates to apply.

Comment 3

[Paul Walker]

Doesn't work here; I've just cleared the "check extensions and themes" option
(why only those, rather than the main browser?), and the update icon is still
there, even after restarting.

Having said that, I am using the Debian build. Could be something was changed.

Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.7.5) Gecko/20041111 Firefox/1.0
(Debian package 1.0-2)

Comment 4

[Craig Cockburn]

Re comment:
I've just cleared the "check extensions and themes" option
(why only those, rather than the main browser?), and the update icon is still
there, even after restarting.

I unchecked the lot - the extensions AND the browser, that seemed to do it.

Comment 5

[Michael Carman]

I've seen this several times now on my home installation. In my case, it tells
me that "Firefox 1.0 is available." I even let it install it one time. That
cleared the icon for a while, but now it's back.  I'm unning on WinXP Home w/ SP2.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Comment 6

[Michael Carman]

FWIW, I just installed the 1.0.1 upgrade and I still see the critical update
icon. When I click it, it finds 1.0 as the available update. Umm... no. :)

Comment 7

[Tracy Walker [:tracy]]

tested app update 1.0 to 1.0.1 (using test rdf and test .xpi)

Update completes successfully, yet the red critical update icon is present in
the menu toolbar near the throbber. Restart Fx; the critical update icon is
still present. Clicking the icon fires update check as expected. It finds no
updates available, then the icon disappears.

Comment 8

[donalvaro]

This problem seems to be very common in WINXP-SP2.
After I updated to 1.0.1 I still had the "Critical Updates Available" Icon
active in the top-right corner.
When Firefox looks for updates, it finds none, but displays an empty list to
select which ones I want to update. When I hit the "Next" button, I get an
infinite loop in the "downloading updates" process.
Hope this helps you fix this problem.

Comment 9

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

*** Bug 284859 has been marked as a duplicate of this bug. ***

Comment 10

[Michael Carman]

This might be profile related. After creating a clean new profile I'm not seeing
the icon. I'm hoping that it doesn't return after a day or two of browsing.
Manually forcing an update finds nothing (as expected). I've kept a copy of my
old profile so if someone in the know is interested I can provide a copy of
whatever files might affect this feature.

Comment 11

[Craig Cockburn]

I removed these lines from my prefs.js file

user_pref("app.update.lastUpdateDate", 1111994888);
user_pref("app.update.updatesAvailable", true);
user_pref("app.update.url",
"http://update.mozilla.org/update/firefox/en-US-1.0-rc.rdf");
user_pref("app.version", "0.10");

and then the "critical updates available" icon went away. I am now using v1.0.2

Comment 12

[Asa Dotzler [:asa]]

*** Bug 284483 has been marked as a duplicate of this bug. ***

Comment 13

[Asa Dotzler [:asa]]

*** Bug 272604 has been marked as a duplicate of this bug. ***

Comment 14

[José Jeria]

*** Bug 288189 has been marked as a duplicate of this bug. ***

Comment 15

[D.M. Razler]

Oy, where RTFM means Ring the Family Maven and they *all* use Firefox....."(on
WinXPSP2,W2KSP4,I believe a W982nd machine. Note: when clicked on, the button
repeatedly started the process of *again* d/l'ing 1.02 - and again, and again....
 - also noted: both the icons and the "take me to Mozilla home" icon next to it
differ on fairly identical installations. I've got a white arrow in a red bullet
next to an old M-in-the-box on one machine, a red flower and a geko on another,
a red target and I forget what else on a third - something is either not
synching these or just leaving what was there when the first version of FireFox
to be loaded on the machine was loaded. Minor, not a "bug" but strange...

Comment 16

[D.M. Razler]

I DONT KNOW what happened but before my theme (little Firefox) was updated the
red splot went yellow. When I called up to see what's what, theme was updated
and splot cleared to NORMAL BLUE - this followed a long Bugzilla session
concerning something else entirely 7-Apr-05 04:15 edt


(In reply to comment #15)
> Oy, where RTFM means Ring the Family Maven and they *all* use Firefox....."(on
> WinXPSP2,W2KSP4,I believe a W982nd machine. Note: when clicked on, the button
> repeatedly started the process of *again* d/l'ing 1.02 - and again, and again....
>  - also noted: both the icons and the "take me to Mozilla home" icon next to it
> differ on fairly identical installations. I've got a white arrow in a red bullet
> next to an old M-in-the-box on one machine, a red flower and a geko on another,
> a red target and I forget what else on a third - something is either not
> synching these or just leaving what was there when the first version of FireFox
> to be loaded on the machine was loaded. Minor, not a "bug" but strange...

Comment 17

[Frank Wein [:mcsmurf]]

*** Bug 292354 has been marked as a duplicate of this bug. ***

Comment 18

[Brendan Jurd]

(In reply to comment #7)
> tested app update 1.0 to 1.0.1 (using test rdf and test .xpi)
> 
> Update completes successfully, yet the red critical update icon is present in
> the menu toolbar near the throbber. Restart Fx; the critical update icon is
> still present. Clicking the icon fires update check as expected. It finds no
> updates available, then the icon disappears.
> 

Observed this exact same behaviour in every single Firefox upgrade I've done on
my win2k box, and I've been upgrading incrementally since 0.9.

This isn't a big deal, but would certainly be disconcerting for users.  You
don't expect a program to prompt you to do something you've just done.

Comment 19

[James Rome]

On my laptop (winxp) with 1.04 (still), After the update, the red icon is still
on. If I check for updates, it says "updates are available" but does not show
any soecific ones!. If I check install, it just sits there installing upodates
and never finishes. So I cannot remove the red icon. I do not see this on my
desktop which also runs XP. And all the plugins on my laptop are also on my
desktop except for flashblock and targetalert.

Comment 20

[John David Galt]

Updating to Firefox 1.0.6 behaves as comment #7.

Comment 21

[Darin Fisher]

This bug now only applies to the Firefox 1.0 branch.

Comment 22

[José Jeria]

*** Bug 305285 has been marked as a duplicate of this bug. ***

Comment 23

[John David Galt]

Upgrading from Firefox 1.0.6 to 1.0.7 (by downloading and installing, not by
clicking on the update icon) behaves as comment #8, not as comment #7.

Comment 24

[José Jeria]

If this is 1.0 branch only, shoudn't it be wfm?

Comment 25

[Craig Cockburn]

Has this bug actually been fixed now or just moved somewhere else?

Comment 26

[José Jeria]

(In reply to comment #25)
> Has this bug actually been fixed now or just moved somewhere else?

This works as expected in 1.5 beta 1. Mainly security fixes goes to the 1.0.x
branch. (please correct me if wrong)

Comment 27

[Michael Carman]

>> Has this bug actually been fixed now or just moved somewhere else?
>
> This works as expected in 1.5 beta 1. Mainly security fixes goes to
> the 1.0.x branch.

To translate: This has not been fixed and will not be fixed. (But that's okay.)
Because Fx 1.5 has switched to a different update mechanism this bug applies to
the 1.0 branch only. It won't be fixed there because that branch only gets
critical fixes (like security).

Comment 28

[Adam Guthrie]

*** Bug 316210 has been marked as a duplicate of this bug. ***

Comment 29

[Adam Guthrie]

*** Bug 316210 has been marked as a duplicate of this bug. ***

Comment 30

[:Gavin Sharp [email: [e-mail]]]

*** Bug 316958 has been marked as a duplicate of this bug. ***