Closed Bug 1390015 Opened 7 years ago Closed 6 years ago

Large emojis displaying and text alignment problems in message subject because of linux font size issue

Categories

(Thunderbird :: Folder and Message Lists, defect)

Product:
Thunderbird
Component:
Folder and Message Lists
Version:
52 Branch
Platform:
x86_64
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED
Milestone:
Thunderbird 54.0

People

(Reporter: naught101, Unassigned)

References

Details

(Whiteboard: [duptome])

Attachments

(5 files)

Screenshot_20170814_122746.png
119.35 KB, image/png
Details
emoji.eml - Sample mail with emoji in subject
418 bytes, text/plain
Details
Emoji Bug
559.94 KB, image/png
Details
thunderbird 57 emoji font with bug
60.17 KB, image/png
Details
thunderbird 60 emoji font without bug
35.51 KB, image/png
Details 
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170807221116

Steps to reproduce:

Open a mail folder that includes an email with emoji characters in the subject line.


Actual results:

Huge get displayed over the top of the mail list. See attached screen shot. The truck appears far too large in the message list. It also appears in the subject line in the mail view panes.


Expected results:

The truck should be the correct size. I guess this may be a font issue?

Thunderbird 52.2.1 on Kde Neon user edition (based on *buntu 16.04 LTS).
Could you please check the message source and paste the subject line here so we can try it and see how large our truck gets.

I've never seen it on Windows.
Subject: =?UTF-8?Q?=F0=9F=9A=9A_ORDER_SENT:_TETRIS_NINTENDO_GAME...?=
Thanks, works fine for me, I see a truck which has about the height of the text "ORDER SENT".

I guess this is a Linux Font problem. Richard, can you reproduce this with the attached e-mail?
Flags: needinfo?(richard.marti)
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
Tested it on Mint 18.2, Ubuntu 17.4 and Fedora 26. All show a tiny truck and not like at naught. I tested it with TB 57 and 56 as I have no 52 on these systems, but this should be no difference for this issue.
Flags: needinfo?(richard.marti)
I had to wipe my root partition and re-install over the weekend. I now have 52.2.1 installed on Kubuntu 17.04 beta, and the problem does not appear. I guess perhaps it was caused by some kind of library mis-match in KDE Neon? Anyway, may as well close this. Others can re-open if it seems necessary..
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Resolution: --- → INVALID
same problem for me under gnome-shell
Re my report https://bugzilla.mozilla.org/show_bug.cgi?id=1448708 - what could be the workaround/fix for my problem?

Should I change used font in TB?
OK, I fixed it on my system (Manjaro):
1) I removed 'Noto Color Emoji' font (or package noto-fonts-emoji),
2) installed package 'aur/ttf-emojione-color' (or Mozilla's EmojiOne font manually from https://github.com/mozilla/twemoji-colr).
I get this bug with a clean install of Ubuntu 18.04 which comes with Thunderbird 52.7.0

I tested the same emoji on Thunderbird, Firefox, gedit, Nautilus and VS Code. The emoji is huge only on Thunderbird.
The same problem as #17 in ubuntu 18.04, if is not a Thunderbird bug, could you give us more detailed instructions on how to fix it?
Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: INVALID → ---
Fix the font. Read through the bug and its duplicates.
Status: REOPENED → RESOLVED
Closed: 7 years ago → 6 years ago
Resolution: --- → INVALID
(In reply to Jorg K (GMT+1) from comment #19)
> Fix the font. Read through the bug and its duplicates.

Isn't this a little complicated for a new Ubuntu 18.04 installation?

Personally, I would like it to look right from the start.

Note: My Thunderbird profile is old, can this be the problem?

Or is it Ubuntu's problem that it has to install the right fonts?
Thanks Wayne Mery for spotting all these duplicates- it's an important service.
I just reported 1458496, which Wayne correctly deduped. The problem is still occurring for me. What can I do to help find and fix the underlying cause please? My Manjaro installation is current and fairly clean, and I am happy to provide information on my system if you would like.
Thanks guys for making Thunderbird work so nicely in every other regard.
hope this ends soon
Summary: Large emojis displaying in message subject → Large emojis displaying and text alignment problems in message subject because of linux font issue
Indeed. Is there way to unsubscribe from just this bug? I don't want to unsubscribe from all bugs for which I'm a reporter...
To not receive mails about this bug, click at the top right on "Edit bug" and then at the bottom at "Never email me about this bug " and "Save Changes".
Anyone filed an ubuntu bug report for this?
Or is this font the user's choice?
This bug came to me after upgrading from ubuntu 17.10 to 18.04. I tried Petr Nehez's workaround (replace noto emoji font with emoji one) but it doesn't work for me.
fixed for me today under arch linux with thunderbird 52.8.0
(In reply to Lavande from comment #35)
> This bug came to me after upgrading from ubuntu 17.10 to 18.04. I tried Petr
> Nehez's workaround (replace noto emoji font with emoji one) but it doesn't
> work for me.

Same here. Fresh install of Ubuntu 18.04. The workaround has no effect. Still showing large icon in subject line. Thunderbird 52.8.0 on Ubuntu 18.04
Attached image Emoji Bug — 
Same here. Clean install of Ubuntu 18.04. Using Thunderbird 52.8.0.
I speak from a technical ignorance, but if it doesn't happen in Firefox (I see correctly emojis in the titles of the tabs, inside the pages...).

Couldn't Thunderbird solve it somehow?
I have same problem on a clean install of Ubuntu 18.04.
Summary: Large emojis displaying and text alignment problems in message subject because of linux font issue → Large emojis displaying and text alignment problems in message subject because of linux font size issue
Whiteboard: [duptome]
I confirm, the bug is still actual for Ubuntu 18.04. Using Thunderbird 52.8.0. 
In the same time it does not actual for Ubuntu-16, cause that version is using <Unity>. The Ubuntu science 17v start using <Gnome>. 
So that, the problem, more probable, is connected with Thunderbird GUI framework which is relying to specific graphical engine functions.

As I see, Thunderbird-team should investigate the problem.
(In reply to s.kosik from comment #48)
> 
> As I see, Thunderbird-team should investigate the problem.

This issue was fixed in core, which Thunderbird shares with Firefox on the whole in version 55.  SO it should also be fixed in TB 60 and the current beta.  Perhaps you would like to try it out and see.

Bug 1267909 refers
(In reply to Matt from comment #49)
> This issue was fixed in core, which Thunderbird shares with Firefox on the
> whole in version 55.  SO it should also be fixed in TB 60 and the current
> beta.  Perhaps you would like to try it out and see.
> 

I downloaded Thunderbird 60.0b7 (https://download.mozilla.org/?product=thunderbird-60.0b7-SSL&os=linux64&lang=en-US) and can confirm that the issue is resolved there on Ubuntu 18.04.
This was fixed by bug 1267909 in mozilla54. Sadly, we didn't hear about this fix until 2018-05-06 in bug 1458797 comment #7. Mozilla core never uplifted it to mozilla52 ESR, so we never picked it up.
Resolution: INVALID → FIXED
Target Milestone: --- → Thunderbird 54.0
>> As I see, Thunderbird-team should investigate the problem.
> 
> This issue was fixed in core, which Thunderbird shares with Firefox on the
> whole in version 55.  SO it should also be fixed in TB 60 and the current
> beta.  Perhaps you would like to try it out and see.

In a mount-two i going to install new Ubuntu update pack. So that will verify it. If TB version is still not updated i, will notify.

...Cheers!
Verified, in Thunderbird 60 emojis are already displayed at the correct size.
Will this be backported to 52?
No. Also too late. TB 52.9 has shipped and we don't plan to do 52.10 :-(
Just installed the newest Manjaro 17.1 with KDE Plasma 5.13.2 and Thunderbird 52.9.1. 

Thunderbird is showing the bug...
(In reply to karl.roberts from comment #62)
> Just installed the newest Manjaro 17.1 with KDE Plasma 5.13.2 and
> Thunderbird 52.9.1. 
> 
> Thunderbird is showing the bug...

bug is fixed in version 60 and later
(In reply to Petr Nehez from comment #13)
> OK, I fixed it on my system (Manjaro):
> 1) I removed 'Noto Color Emoji' font (or package noto-fonts-emoji),
> 2) installed package 'aur/ttf-emojione-color' (or Mozilla's EmojiOne font
> manually from https://github.com/mozilla/twemoji-colr).

Ubuntu is using different package names.  I just removed fonts-noto-color-emoji and replaced it with 
 "fonts-emojione", 

however...

The problem also occurred with fonts-emojione, so I removed that as well, after which the problem stopped expressing itself.
TB 60.2.1 installed in update and bug is confirmed fixed in Ubuntu 18.04.
Thanks for the great TB work.
See Also: → 1760790
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