Large emojis displaying and text alignment problems in message subject because of linux font issue

RESOLVED INVALID

Status

Thunderbird
Folder and Message Lists
RESOLVED INVALID
9 months ago
4 days ago

People

(Reporter: naught, Unassigned)

Tracking

52 Branch
x86_64
Linux

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(2 attachments)

(Reporter)

Description

9 months ago
Created attachment 8896820 [details]
Screenshot_20170814_122746.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0
Build ID: 20170807221116

Steps to reproduce:

Open a mail folder that includes an email with emoji characters in the subject line.


Actual results:

Huge get displayed over the top of the mail list. See attached screen shot. The truck appears far too large in the message list. It also appears in the subject line in the mail view panes.


Expected results:

The truck should be the correct size. I guess this may be a font issue?

Thunderbird 52.2.1 on Kde Neon user edition (based on *buntu 16.04 LTS).
Could you please check the message source and paste the subject line here so we can try it and see how large our truck gets.

I've never seen it on Windows.
(Reporter)

Comment 2

9 months ago
Subject: =?UTF-8?Q?=F0=9F=9A=9A_ORDER_SENT:_TETRIS_NINTENDO_GAME...?=
Created attachment 8897323 [details]
emoji.eml - Sample mail with emoji in subject

Thanks, works fine for me, I see a truck which has about the height of the text "ORDER SENT".

I guess this is a Linux Font problem. Richard, can you reproduce this with the attached e-mail?
Flags: needinfo?(richard.marti)
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
Tested it on Mint 18.2, Ubuntu 17.4 and Fedora 26. All show a tiny truck and not like at naught. I tested it with TB 57 and 56 as I have no 52 on these systems, but this should be no difference for this issue.
Flags: needinfo?(richard.marti)
(Reporter)

Comment 5

9 months ago
I had to wipe my root partition and re-install over the weekend. I now have 52.2.1 installed on Kubuntu 17.04 beta, and the problem does not appear. I guess perhaps it was caused by some kind of library mis-match in KDE Neon? Anyway, may as well close this. Others can re-open if it seems necessary..
Status: UNCONFIRMED → RESOLVED
Last Resolved: 9 months ago
Resolution: --- → INVALID
Duplicate of this bug: 1394133
Duplicate of this bug: 1390879

Comment 8

9 months ago
same problem for me under gnome-shell
Duplicate of this bug: 1436363
Duplicate of this bug: 1444099
Duplicate of this bug: 1448708

Comment 12

2 months ago
Re my report https://bugzilla.mozilla.org/show_bug.cgi?id=1448708 - what could be the workaround/fix for my problem?

Should I change used font in TB?

Comment 13

2 months ago
workaround
OK, I fixed it on my system (Manjaro):
1) I removed 'Noto Color Emoji' font (or package noto-fonts-emoji),
2) installed package 'aur/ttf-emojione-color' (or Mozilla's EmojiOne font manually from https://github.com/mozilla/twemoji-colr).
Duplicate of this bug: 1448641

Updated

a month ago
Duplicate of this bug: 1454881

Comment 17

a month ago
I get this bug with a clean install of Ubuntu 18.04 which comes with Thunderbird 52.7.0

I tested the same emoji on Thunderbird, Firefox, gedit, Nautilus and VS Code. The emoji is huge only on Thunderbird.
The same problem as #17 in ubuntu 18.04, if is not a Thunderbird bug, could you give us more detailed instructions on how to fix it?
Status: RESOLVED → REOPENED
Ever confirmed: true
Resolution: INVALID → ---
Fix the font. Read through the bug and its duplicates.
Status: REOPENED → RESOLVED
Last Resolved: 9 months ago22 days ago
Resolution: --- → INVALID

Updated

22 days ago
Duplicate of this bug: 1457770
(In reply to Jorg K (GMT+1) from comment #19)
> Fix the font. Read through the bug and its duplicates.

Isn't this a little complicated for a new Ubuntu 18.04 installation?

Personally, I would like it to look right from the start.

Note: My Thunderbird profile is old, can this be the problem?

Or is it Ubuntu's problem that it has to install the right fonts?

Updated

21 days ago
Duplicate of this bug: 1457897

Updated

19 days ago
Duplicate of this bug: 1458496

Comment 24

19 days ago
Thanks Wayne Mery for spotting all these duplicates- it's an important service.
I just reported 1458496, which Wayne correctly deduped. The problem is still occurring for me. What can I do to help find and fix the underlying cause please? My Manjaro installation is current and fairly clean, and I am happy to provide information on my system if you would like.
Thanks guys for making Thunderbird work so nicely in every other regard.

Updated

18 days ago
Duplicate of this bug: 1458772

Comment 26

18 days ago
hope this ends soon
Summary: Large emojis displaying in message subject → Large emojis displaying and text alignment problems in message subject because of linux font issue
(Reporter)

Comment 27

18 days ago
Indeed. Is there way to unsubscribe from just this bug? I don't want to unsubscribe from all bugs for which I'm a reporter...
Duplicate of this bug: 1459422
To not receive mails about this bug, click at the top right on "Edit bug" and then at the bottom at "Never email me about this bug " and "Save Changes".
Duplicate of this bug: 1459493

Comment 31

14 days ago
Anyone filed an ubuntu bug report for this?
Or is this font the user's choice?

Updated

11 days ago
Duplicate of this bug: 1460512

Updated

9 days ago
Duplicate of this bug: 1461086

Updated

8 days ago
Duplicate of this bug: 1461175

Comment 35

4 days ago
This bug came to me after upgrading from ubuntu 17.10 to 18.04. I tried Petr Nehez's workaround (replace noto emoji font with emoji one) but it doesn't work for me.
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