Open
Bug 111019
Opened 23 years ago
Updated 2 years ago
Can't import addresses from MS Outlook because it's not default mail program
Categories
(MailNews Core :: Address Book, defect)
Tracking
(Not tracked)
NEW
People
(Reporter: hakon_, Unassigned)
References
Details
(Whiteboard: imp-failure)
I have an address book in MS Outlook. However, I'm not using Outlook for mail services. Thus, I can't import addressed from there. Mozilla says that I have to go to Outlook and make it my default mail program. It shouldn't have to be that way.
Comment 1•23 years ago
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This is a known issue but I can't find the bug right now so marking this one as New for now.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Comment 2•23 years ago
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We have also experienced this problem in bug 83103. But it is important to note that it is not Mozilla which pops up the Dialog Box to state ".. Please run Microsoft Outlook and set it as the default mail client...". In order to access Outlook Address Books you must use the MS MAPI interface. Attempts to start a MAPI session call MAPIInitialize() which pops up this message. Thus the MAPI interface will only return the contents of the Outlook Address Book only if Outlook is defined as the default mail client. See also bug 90206 . The only way out of this would be to give the user the ability to run MS Outlook as this point. But I don't believe this warrants it. I would mark this as not a bug.
Updated•23 years ago
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Whiteboard: imp-failure
Comment 3•23 years ago
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*** Bug 123084 has been marked as a duplicate of this bug. ***
Comment 4•22 years ago
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Ninoschka, can we mark this INVALID/WONTFIX since it's not really a mozilla bug? See comment #12 in bug 90206 for more info.
Comment 5•22 years ago
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*** Bug 155620 has been marked as a duplicate of this bug. ***
I got bitten by this bug. Rather than just not fixing it, would it be possible to have Mozilla display wome useful help when it can't open Outlook mailbox or address book -- something like "Mozilla can only import from Outlook if Outlook has been set as the default mail program using [whatever is the easiest way to change this setting in all versions of Windows]. " That would have helped me -- I didn't even realize why Mozilla couldn't find the information to import.
Comment 7•22 years ago
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*** Bug 163224 has been marked as a duplicate of this bug. ***
Comment 8•22 years ago
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(Sorry for the duplicate reporting, I really tried to check the other bugs...) I agree that it isn't a real bug, but the issue is in my opinion a very important wish, since it should be as easy as possible to convert from any MS mail programm to Mozilla Mail. It seems to me that it is only neccessary to insert a file selecting dialog which makes it possible to select the *.wab file manually. That's it. Similar to manually importing the mail files (*.dbx files) of outlook express. The actual addressbook import-function has already been successfully implemented. It's only the path to the file. Thanks! The alternative (I had to take) isn't very cool: install addressbook and outlook express, import the *.wab file to OE, import it to Mozilla mail, uninstall outlook express and the address book, delete the remaining files on the hdd, run the registry cleaner;
Comment 10•21 years ago
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Strongly second comment #6: a dialog would be very helpful.
Comment 11•21 years ago
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Isn't it possible to set Outlook as "Default-Mail-Programm" automatic only for the import and after that set the original programm back as default ?
Comment 12•20 years ago
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*** Bug 249974 has been marked as a duplicate of this bug. ***
Updated•20 years ago
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Product: Browser → Seamonkey
Comment 13•20 years ago
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see bug 124486 too
QA Contact: nbaca
Summary: Can't import addressed from MS Outlook because it's not default mail program → Can't import addresses from MS Outlook because it's not default mail program
Target Milestone: mozilla1.0.1 → ---
Updated•19 years ago
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Assignee: sspitzer → mail
Comment 14•19 years ago
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*** Bug 289201 has been marked as a duplicate of this bug. ***
Comment 15•19 years ago
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*** Bug 189574 has been marked as a duplicate of this bug. ***
Updated•19 years ago
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QA Contact: addressbook
Updated•19 years ago
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Assignee: mail → nobody
Component: Address Book → MailNews: Address Book
Product: Mozilla Application Suite → Core
Comment 16•19 years ago
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(In reply to comment #15) > *** Bug 189574 has been marked as a duplicate of this bug. *** I find it frustrating that whilst import mail and adresses is advertised. Thunderbird does not say you can not use this as the first mail client on a machine and then import any number of address books and mail files loaded on to the PC over a network or USB drive. The 'addresses sucessfully imported from outlook No address books were found to import' is contradictory and valueless. Why not say where you looked or no mail client found.
Comment 17•18 years ago
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(In reply to comment #0) > I have an address book in MS Outlook. > However, I'm not using Outlook for mail services. > Thus, I can't import addressed from there. Mozilla says that I have to go to > Outlook and make it my default mail program. It shouldn't have to be that way. An email client doesn't have to be set up as the default mail client in order to get at its MAPI interface. The location of each registered mail client's MAPI DLL is stored in the registry at HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail. It's fairly easy to understand by just looking at the entries, but some documentation can be found here: <http://msdn.microsoft.com/library/default.asp?url=/workshop/browser/configuration/clientreg/clientregistrylayout.asp>. Look under the heading "Adding an Email Client Application".
Comment 18•18 years ago
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We're just doing a LoadLibary of Mapi32.dll - it sounds like we should be looking up the location of Outlook's MAPI32.dll in the registry and trying to load that first.
Comment 19•18 years ago
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Here's where we do the loadLibrary http://lxr.mozilla.org/mozilla/source/mailnews/import/outlook/src/MapiApi.cpp#150
Comment 20•18 years ago
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(In reply to comment #18) > We're just doing a LoadLibary of Mapi32.dll - it sounds like we should be > looking up the location of Outlook's MAPI32.dll in the registry and trying to > load that first. Turns out this truly is an issue with Outlook's MAPI DLL. Even if you find the right MAPI DLL for Outlook using the registry, it still pops up with the same error. For some reason, Outlook insists that it be the default mail client when using its MAPI DLL. Seems like the only way around this is like others have suggested: 1) Temporarily make Outlook the default mail client 2) Perform the import 3) Set the old default mail client back
Assignee | ||
Updated•16 years ago
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Product: Core → MailNews Core
Updated•2 years ago
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Severity: normal → S3
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Description
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