Closed Bug 314768 Opened 19 years ago Closed 19 years ago

browser comes up with lots up vertical space beneath the bottom status bar (with the resize corner)

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INVALID

People

(Reporter: loren.shure, Unassigned)

References

Details

Attachments

(3 files)

screenshot of my firefox window
103.25 KB, image/jpeg
Details
screen of ff2 gray space
50.97 KB, image/jpeg
Details
^ showing with lots of space in status bar
177.16 KB, image/jpeg
Details 
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8b5) Gecko/20051006 Firefox/1.4.1

Using the newest beta 1.5 of firefox, the browser comes up with too much real estate by far being used beneath the status bar.  I can only make it shrink by resizing the window to nothing -- and then only the status bar shows at the bottom (menus, location toolbar, etc. still at top).

Reproducible: Always

Steps to Reproduce:
1.open the browser and look at it
2.
3.




using the default theme.  removed the forecastfox extension but that didn't help.

wish I could attach a screen shot...
here's a snapshot of the browser window
This is most likely due to an extension.  I had a similar problem that was resolved by uninstalling my extensions.  Sorry, I didn't do one at a time, so I don't know which specific one caused the problem.
(In reply to comment #2)
> This is most likely due to an extension.  I had a similar problem that was
> resolved by uninstalling my extensions.  Sorry, I didn't do one at a time, so I
> don't know which specific one caused the problem.
> 

Indeed that was true though I too am not sure which extension.  Thanks.

*** This bug has been marked as a duplicate of 314674 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Reopening and marking as invalid for incidences of this issue that aren't caused by reporter.

This issue is almost always caused by upgrading with an extension that doesn't handle the new code properly.  The solution is to either update extensions, or uninstall the extenion at fault.  It's not a bug in firefox.
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago → 19 years ago
Resolution: --- → INVALID
*** Bug 316081 has been marked as a duplicate of this bug. ***
*** Bug 316308 has been marked as a duplicate of this bug. ***
*** Bug 318261 has been marked as a duplicate of this bug. ***
*** Bug 318239 has been marked as a duplicate of this bug. ***
*** Bug 318237 has been marked as a duplicate of this bug. ***
*** Bug 318172 has been marked as a duplicate of this bug. ***
*** Bug 318399 has been marked as a duplicate of this bug. ***
*** Bug 319689 has been marked as a duplicate of this bug. ***
*** Bug 320127 has been marked as a duplicate of this bug. ***
Does anyone have an idea on how to fix this? It is truly annoying. I've tried running in safe mode, and it isn't any better.

I didn't add any extra extensions, so am in a pickle. Would truly hate to back to IE. 
I resolved by uninstalling firefox and then deleting the \Program Files\Mozilla\Firefox folder.  I also used regedit and deleted all references to firefox, but this may have been overkill.  Problem was resolved when I then reinstalled ff1.5.

*** Bug 320920 has been marked as a duplicate of this bug. ***
*** Bug 321039 has been marked as a duplicate of this bug. ***
Some people also reportet, that it helps to delete 
local settings\appdata\Mozilla\Profile\xyz.default\cache
and
local settings\appdata\Mozilla\Profile\xyz.default\xul.mfl
but uninstalling all extensions did not help.

Because this bug is seen very often, it would help to know which extension is causing the problem and if there is a easy method to solve this problem without creating new profiles and deleting hidden files.
I ended up uninstalling Firefox (losing all my bookmarks in the process), and downloading the Mozilla suite instead. Basically it solved my problem, but I lost A LOT of info in the proccess, which distressed me a bit. Oh well.
*** Bug 321449 has been marked as a duplicate of this bug. ***
Johnathan - it's not specific extensions, rather it's extensions that access(ed) a specific part of code that has been changed.

Please keep in mind that bugzilla is not a support forum.  If the solutions in comment #5 or #19 don't work for you, please use the support forums or irc.
*** Bug 321663 has been marked as a duplicate of this bug. ***
*** Bug 321698 has been marked as a duplicate of this bug. ***
It's one of the extensions that were grabbed from ff1.07, 
and probably not compatible with ff1.5. 

After uninstalling all extensions I have started safe mode, chose to reset all option. Than started ff1.5 (“normal” mode this time) and now it looks fine. 

I didn’t have to loose any bookmark, only to re-install now the extension. 

*** Bug 321752 has been marked as a duplicate of this bug. ***
*** Bug 322211 has been marked as a duplicate of this bug. ***
*** Bug 322631 has been marked as a duplicate of this bug. ***
*** Bug 323110 has been marked as a duplicate of this bug. ***
Yes, this is what I was talking about.  Sorry, but I couldn't find another bug like mine.
Ok i now kow what bug it is but how doI fix it?
in the program folder -> mozilla firefox/chrome m3ffxtbr.manifest seems to be a common file that causes this problem. I haven't been able to track down what puts it there yet.
*** Bug 326232 has been marked as a duplicate of this bug. ***
(In reply to comment #32)
> in the program folder -> mozilla firefox/chrome m3ffxtbr.manifest seems to be a
> common file that causes this problem. I haven't been able to track down what
> puts it there yet.

See bug 319319

*** Bug 331256 has been marked as a duplicate of this bug. ***
*** Bug 316185 has been marked as a duplicate of this bug. ***
*** Bug 329273 has been marked as a duplicate of this bug. ***
See also bug 335755, "Extension XUL overlay errors should not create a gray bar".
*** Bug 336539 has been marked as a duplicate of this bug. ***
*** Bug 352831 has been marked as a duplicate of this bug. ***
I observed that too when I upgraded to FF2 RC1 and the symptoms are indeed the same as what used to be reported in bug 319319 - a gray zone with a red arrow below the status bar - however the cause is not the same. 
I did not have the manifest mentioned in the bug 319319, and could not see anything suspect in the chrome directory.

I uninstalled all the extension (although most of them had been disabled during the install because they are not for FF2.0) - but upon restarting, the bar was still there.
Finally I had to delete all the files of FF1.5 and reinstall FF2.0 - and it was Ok.

I suggest that although the issue 'seems' (although I'm not too convinced as uninstalling the extension did not solve it) to be in extension and not in FF the issue should be mentioned in release notes.

Still what surprised me is that, the extension version mechanism should prevent this to happen no? (actually as I said before all extension were disabled by the upgrade, except talkback and web developer)

In conclusion I'm not sure it is invalid - it should not happen, even if it is due to a poorly written extension as outdated extension should not produce anything...

It all came from the 'Update Notify' extension.
After uninstalling it and reopening the browser aeverything came back to normal.
*** Bug 354796 has been marked as a duplicate of this bug. ***
*** Bug 355767 has been marked as a duplicate of this bug. ***
Listen, everyone! It is not from an extension! My friend, who recently reformatted his hard drive, installed a fresh copy of Firefox 2.0 RC 1. The vertical space showed up. I couldn't find what in the chrome did that. It's there... and no extensions or themes were installed with the exception of the DOM Inspector and Talkback.
screenshot of my computer running ff2 with the grey space
This bug is really not the best place to be trying to get help for this problem. Please consult the various support options at http://www.mozilla.org/support to get direct support.

Apologies for the bugspam all.

This red ^ shows up below the status bar with a lot of space, I uninstaller all plug ins and reinstalled firefox RC 2 and the error still occurred. Note I have no plugs at all so this IS a firefox bug, which someone earlier claimed it was only with plug ins that didn't work for the new firefox. I am on windows media center 2005. I downloaded and had this error on October 7.
This red ^ shows up below the status bar with a lot of space, I uninstaller all plug ins and reinstalled firefox RC 2 and the error still occurred. Note I have no plugs at all so this IS a firefox bug, which someone earlier claimed it was only with plug ins that didn't work for the new firefox. I am on windows media center 2005. I downloaded and had this error on October 7.
*** Bug 355936 has been marked as a duplicate of this bug. ***
I believe that this bug could be traced to a particular mirror or computer setup. There is no way that this bug can stay resolved as "INVALID", because there has been obvious proof of this problem. Three screen shots? That's definetly enough to look into.

It is entirely possible that one of the mirrors is missing just one character in one .xul file in one small piece of chrome that's causing this all. I'll be testing the different mirrors Mozilla uses and be reporting back to this bug.

-- ian
I can verify this one as well. I was doing work on my grandparent's computer, and upgraded from 1.0.4 to the 2.0RC2. The upgrade of course disabled all extensions, and I uninstalled most of them as well, but this space still appeared. I've never seen it before, whether 1.0.x, 1.5.x, 2.0beta, or even the 3.0 nightlies, and I've used mostly all the same extensions on all of them. In fact, this being my grandparent's machine, I have the lightest extension use of all, with only

- Adblock Filterset.G Updater 0.3.0.4
- Adblock Plus 0.7.1.2
- All-in-One Sidebar 0.7 RC 4
- DOM Inspector 1.8.1
- MR Tech Local Install 5.3
- Tab Mix Plus 0.3.0.61001
- Talkback 2.0

installed. I don't think it is extension related, as it appeared even before any of these were installed.
It seems this bug is fixed in the latest update.
(In reply to comment #53)
> It seems this bug is fixed in the latest update.
> 

Confirmed. My friend's grey bar is gone after updating to 2.0 RC 3. Thanks.
This is fixed confirmed, it works in firefox 2 release. I think this can be closed
*** Bug 358731 has been marked as a duplicate of this bug. ***
*** Bug 361183 has been marked as a duplicate of this bug. ***
Duplicate
I just upgraded to the latest version of FF today (12/23/2007) & this problem appeared, so it is not resolved. I have:


                <menuitem
----------------^

This is below the status bar & remains no matter what I do other than minimize the page up to the address bar. I'm not much of a techie, so I have no idea where to even begin to deal with this. I've uninstalled FF, rebooted, installed FF, rebooted & still have the same problem. Any suggestions? I don't really want to go back to IE!
John
You are using Trunk builds, are you?

The problem still exist in Firefox 2.x and will not be fixed there, maybe you want to try Firefox 3 beta 2?

See bug 335755 and http://kb.mozillazine.org/Gray_bar_below_status_bar

Also, this is a bug tracker, not a support forum.
If FF3b2 is what is available for download right now, that is what I have. I know this is forum a bug tracker, but I haven't been able to find out where or how to contact support, all I get from the support links is forwarded to a faq page which led me here. Any other help would be greatly appreciated!!!!
John
I solved the problem by removing my Firefox add-on "Browse Toolbars" HyperWords. As soon as this was removed, and I rebooted, my problem disappeared. I still use Firefox as my browser however.
Sandy, How do I get to the hyperext to delete it? I'll sure be glad to get rid of that wasted space at the bottom of the page. Please let us all know here. Thank you!!!!!!!
OK, I had this problem (also affected bookmarks, not showing up in toolbar, or bookmark menu) I fixed by un-installing the Download Statusbar 0.9.6 extension (fixed both problems). Not sure if its a problem with that extension (others have cited different extensions as the cause) but removing it worked for me. I re-installed it afterwards and the problem did not return, so I would guess it was an error autoupdating this extension rather than a bug in the extension itself
Thank you for your diligent help.  I am the person who reported this bug.  I have followed all of the instructions to date.  Un-installing the extensions and using every other recommendation has been no help.  In fact, the problem is now worse.  Now, I am very close to stopping all use of Firefox as every time I surf, Firefox "freezes."  I then must exit Firefox and restart every time.  The inconvenience of  having every other page freeze coupled with the screen with 20% grayscale at bottom is no good.  Please try to fix so I can return to Firefox as before.  Thank you.  S. Rogers 
Hi.

I had exactly the same problem but I had words in my grey area, and have just resolved it in the last few minutes.
https://bugzilla.mozilla.org/show_bug.cgi?id=425366

Run safemode and check disable all addons, make changes and restart.
run firefox, mine then appeared normal.
reenabled all addons through the tools menu and restarted
all still normal.

see my screenshots.
hope this works for you.

R.
I have followed instructions given by Reuben to open in safe mode and disable all 3 of my extensions.  Twice.  This solution does work and problem with large grayscale area still exists.  The screen shot attached to Reuben's comments shows exact problem I have.  In addition, my Firefox "freezes" constantly causing me to restart over and over whenever I surf.  Please help with solution.  Thank you.
S. Rogers
(In reply to comment #54)
> (In reply to comment #53)
> > It seems this bug is fixed in the latest update.
> > 
> Confirmed. My friend's grey bar is gone after updating to 2.0 RC 3. Thanks.

i have no new updates avialable to me... have only had firefox on this comp for maybe a month and to boot i deleted the shortcuts for IE. now my comp can't find it from the start menu short cut...
so i can't do the delete thing and reinstall
also i have not accepted any add ons or put any one
just one mornign while i was playgn pokre suddenly this huge (i guess yuo guys call it grey but it's an) off white bar apeared..
i want to be able to see whats going on on my screen and don't want to have to cut the toolbars to see whats going on on my table...
this is frusterating me and I'm tired of readin through all these posts in here...too tired and such for this
anyways if anyone has a real option that doesn't mean gettign rid of all the info in my bookmarks etc...please let me know.
p.s. what are you guys talking about by add ons?
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