Open Bug 1195947 (tb-hwa) Opened 4 years ago Updated 2 years ago

Track Thunderbird hardware acceleration (HWA) issues to be resolved [meta]

Categories

(Thunderbird :: General, defect)

defect
Not set

Tracking

(Not tracked)

People

(Reporter: wsmwk, Unassigned)

References

(Depends on 4 open bugs, )

Details

(Keywords: meta)

User Story

==Problem reports and references==

** queries **
* product=Thunderbird query for bugs created after 2013-12-13 (not crash specific) http://mzl.la/1IRindv  (unclear whether all are HWA related)
* SUMO https://support.mozilla.org/en-US/questions/thunderbird?tagged=maybehwa
* SUMO https://support.mozilla.org/en-US/questions/thunderbird?tagged=hwa

in approximate chronological order within groups

** visual/behavioral/battery:
https://support.mozilla.org/en-US/questions/1012145 v31  ZoomText/xFont accessability issue (2014-07-24)
https://support.mozilla.org/en-US/questions/1021568 v31?  Blurry display                    (2014-09-23)
https://support.mozilla.org/en-US/questions/1037163 v31  "EVGA PrecisionX 16 v5.2.0" is being superimposed over all tabs
https://support.mozilla.org/en-US/questions/1037843 v31  black menu box  (2014-12-23)
https://support.mozilla.org/en-US/questions/1043370 v31  black menu box  (2015-01-15) (same user as above)
https://support.mozilla.org/en-US/questions/1039089 v31  ZoomText/xFont accessability issue
https://support.mozilla.org/en-US/questions/1039540 v31  EVGA GTX 780 ti sc acx sli
https://support.mozilla.org/en-US/questions/1046437 v31  fuzzy text  intel 2014 driver/NVIDIA GeForce GTX 660 2015 driver
https://support.mozilla.org/en-US/questions/1042594 v31  black menu box AMD Radeon 
https://support.mozilla.org/en-US/questions/1044982 (same user as above?)

v38...
http://forums.mozillazine.org/viewtopic.php?f=31&t=2936537&sid=c4de285088fd721d43f5869d6583fad5&p=14194031#p14194031 v38 freezing after nvidia updates (3 users) NVIDIA GT 555M, GT 555M, GeForce GT 640M.
https://support.mozilla.org/en-US/questions/1067457 v38  hangs on new mail (multiple users)
https://support.mozilla.org/en-US/questions/1068495 v38  hangs on new mail notification
https://support.mozilla.org/en-US/questions/1068656 v38  fuzzy
https://support.mozilla.org/en-US/questions/1068775 v38?  "crashes"
https://support.mozilla.org/en-US/questions/1067713#answer-745184 v38  computer freezes as soon as I start Thunderbird, or get new messages - related to new message notification (unknown video)
https://support.mozilla.org/en-US/questions/1068495#answer-745032 v38  getting new mail (unknown video)
https://support.mozilla.org/en-US/questions/1069279 v38  windows 10 very recent driver
2-3 users: billko, JJ, 
http://forums.mozillazine.org/viewtopic.php?p=14208251#p14208251 v38  NVIDIA 
http://forums.mozillazine.org/viewtopic.php?p=14208341#p14208341 v38  header/tabs/button area became black, must move window to force it to be redrawn
http://forums.mozillazine.org/viewtopic.php?p=14215163#p14215163 v38  with lightning (v37? is OK) BernG
http://forums.mozillazine.org/viewtopic.php?p=14216345#p14216345 v38  mouse activation area was no longer matching with the cursor's locationsha256
http://forums.mozillazine.org/viewtopic.php?f=39&t=2942813 v38  graphics glitches
https://support.mozilla.org/en-US/questions/1071840 v38  Hardware acceleration causing alignment issues in TB 38+
https://support.mozilla.org/en-US/questions/1073227 38.1.0  crashing accessing messages	mozilla::layers::CompositorD3D11::EndFrame/dxgi.dll
https://bugzilla.mozilla.org/show_bug.cgi?id=1176304#c2 v38  windows freezes/lock up (not a Thunderbird, but HWA does trigger it)
https://bugzilla.mozilla.org/show_bug.cgi?id=1187170  Black bar on bottom of child window, top menu partially missing (AMD GPU)
https://bugzilla.mozilla.org/show_bug.cgi?id=1185245 - Hardware acceleration may cause message compose window to lag severely (in unknown circumstances)
https://bugzilla.mozilla.org/show_bug.cgi?id=1185829  UI is rendered vertically offset and unusable in Windows 7 
https://bugzilla.mozilla.org/show_bug.cgi?id=1187702  typing in compose characters do not display. NVIDIA Quadro 2000M 10/2013 driver
https://bugzilla.mozilla.org/show_bug.cgi?id=1182829  messages show all black until scrolled, invisible items in message/folder lists, text not displayed when typing  NVIDIA GT 325M
https://support.mozilla.org/en-US/questions/1067532#answer-743173  not displaying email content (for a user who did not report this topic)
https://support.mozilla.org/en-US/questions/1073220  38.1 cursor position is incorrect
https://support.mozilla.org/en-US/questions/1072578  Font problems after upgrade
https://support.mozilla.org/en-US/questions/1074489  v38  blanks and blacks Intel(R) HD Graphics 3000 driver: 9.17.10.3347 1-29-2014 GPU 2 NVIDIA Quadro 2000M 9.18.13.4520 2-4-2015 
https://support.mozilla.org/en-US/questions/1074813  v38  hangs on new mail
https://support.mozilla.org/en-US/questions/1074939  v38  sluggish, hangs computer after new mail notification


** video reset issues, potential:
http://forums.mozillazine.org/viewtopic.php?f=39&t=2857181 v31  2 second delay while nothing happens, followed by a blank white screen for 5-6 seconds, then Thunderbird opens.
http://forums.mozillazine.org/viewtopic.php?p=14067917#p14067917 v31  (same issue different user)
https://support.mozilla.org/en-US/questions/1055838 v31  menus do not populate with text (black menu box), or sporadically do so after delay of 15 - 30 seconds. Intel/NVIDIA (unkonwn which driver is involved)
https://support.mozilla.org/questions/1068495 v38 Why does Thunderbird freeze my computer after 


** crashes:
https://support.mozilla.org/en-US/questions/1021448#answer-714204 v31
http://forums.mozillazine.org/viewtopic.php?p=14050385#p14050385  v31  nvapi.dll (note - so far there are NO v38 crashes containing nvapi.dll)
https://support.mozilla.org/en-US/questions/1042068 v31  linux crashes when clicking on link in email.
https://support.mozilla.org/en-US/questions/1066782 v31  Crashing when sending email - in igd10umd32.dll Intel graphics driver
https://support.mozilla.org/en-US/questions/1074510 v38.1 XP crash (and crash submission fails)
https://support.mozilla.org/en-US/questions/1073227 v38
+++ This bug was initially created as a clone of Bug #1131879 +++
+++ This bug was initially created as a clone of Bug #950133 +++

This bug is to track Thunderbird HWA issues to resolution - whether it's a THunderbird or graphics fix, driver fault, blocklist, etc - so that HWA can potentially be reenabled in Thunderbird. (version 45??)  A parallel question, still unanswered, is what current or future Thunderbird function(s) have a visible, measureable benefit from hardware acceleration?

No single person can possibly address all these issues - tracking will facilitate getting more people involved in helping with these bugs, and help ensure sure no issues get missed
Depends on: 1188862
Depends on: 1188839
Depends on: 1095928
Depends on: 1185218
Depends on: 1224815
Depends on: 1187170
Depends on: 1160165
Depends on: 1325854
Depends on: 1116885
Alias: tb-hwa
Depends on: 1185386
Depends on: 1189782
Depends on: 1182829
Depends on: 1115170
Depends on: 1243370
Depends on: 1105732
Depends on: 1392638
Depends on: 1267662
Depends on: 1358471
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