Closed
Bug 1195947
(tb-hwa)
Opened 9 years ago
Closed 1 year ago
Track Thunderbird hardware acceleration (HWA) issues to be resolved [meta]
Categories
(Thunderbird :: General, defect)
Thunderbird
General
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: wsmwk, Unassigned)
References
()
Details
(Keywords: meta)
User Story
==Problem reports and references== ** queries ** * product=Thunderbird query for bugs created after 2013-12-13 (not crash specific) http://mzl.la/1IRindv (unclear whether all are HWA related) * SUMO https://support.mozilla.org/en-US/questions/thunderbird?tagged=maybehwa * SUMO https://support.mozilla.org/en-US/questions/thunderbird?tagged=hwa in approximate chronological order within groups ** visual/behavioral/battery: https://support.mozilla.org/en-US/questions/1012145 v31 ZoomText/xFont accessability issue (2014-07-24) https://support.mozilla.org/en-US/questions/1021568 v31? Blurry display (2014-09-23) https://support.mozilla.org/en-US/questions/1037163 v31 "EVGA PrecisionX 16 v5.2.0" is being superimposed over all tabs https://support.mozilla.org/en-US/questions/1037843 v31 black menu box (2014-12-23) https://support.mozilla.org/en-US/questions/1043370 v31 black menu box (2015-01-15) (same user as above) https://support.mozilla.org/en-US/questions/1039089 v31 ZoomText/xFont accessability issue https://support.mozilla.org/en-US/questions/1039540 v31 EVGA GTX 780 ti sc acx sli https://support.mozilla.org/en-US/questions/1046437 v31 fuzzy text intel 2014 driver/NVIDIA GeForce GTX 660 2015 driver https://support.mozilla.org/en-US/questions/1042594 v31 black menu box AMD Radeon https://support.mozilla.org/en-US/questions/1044982 (same user as above?) v38... http://forums.mozillazine.org/viewtopic.php?f=31&t=2936537&sid=c4de285088fd721d43f5869d6583fad5&p=14194031#p14194031 v38 freezing after nvidia updates (3 users) NVIDIA GT 555M, GT 555M, GeForce GT 640M. https://support.mozilla.org/en-US/questions/1067457 v38 hangs on new mail (multiple users) https://support.mozilla.org/en-US/questions/1068495 v38 hangs on new mail notification https://support.mozilla.org/en-US/questions/1068656 v38 fuzzy https://support.mozilla.org/en-US/questions/1068775 v38? "crashes" https://support.mozilla.org/en-US/questions/1067713#answer-745184 v38 computer freezes as soon as I start Thunderbird, or get new messages - related to new message notification (unknown video) https://support.mozilla.org/en-US/questions/1068495#answer-745032 v38 getting new mail (unknown video) https://support.mozilla.org/en-US/questions/1069279 v38 windows 10 very recent driver 2-3 users: billko, JJ, http://forums.mozillazine.org/viewtopic.php?p=14208251#p14208251 v38 NVIDIA http://forums.mozillazine.org/viewtopic.php?p=14208341#p14208341 v38 header/tabs/button area became black, must move window to force it to be redrawn http://forums.mozillazine.org/viewtopic.php?p=14215163#p14215163 v38 with lightning (v37? is OK) BernG http://forums.mozillazine.org/viewtopic.php?p=14216345#p14216345 v38 mouse activation area was no longer matching with the cursor's locationsha256 http://forums.mozillazine.org/viewtopic.php?f=39&t=2942813 v38 graphics glitches https://support.mozilla.org/en-US/questions/1071840 v38 Hardware acceleration causing alignment issues in TB 38+ https://support.mozilla.org/en-US/questions/1073227 38.1.0 crashing accessing messages mozilla::layers::CompositorD3D11::EndFrame/dxgi.dll https://bugzilla.mozilla.org/show_bug.cgi?id=1176304#c2 v38 windows freezes/lock up (not a Thunderbird, but HWA does trigger it) https://bugzilla.mozilla.org/show_bug.cgi?id=1187170 Black bar on bottom of child window, top menu partially missing (AMD GPU) https://bugzilla.mozilla.org/show_bug.cgi?id=1185245 - Hardware acceleration may cause message compose window to lag severely (in unknown circumstances) https://bugzilla.mozilla.org/show_bug.cgi?id=1185829 UI is rendered vertically offset and unusable in Windows 7 https://bugzilla.mozilla.org/show_bug.cgi?id=1187702 typing in compose characters do not display. NVIDIA Quadro 2000M 10/2013 driver https://bugzilla.mozilla.org/show_bug.cgi?id=1182829 messages show all black until scrolled, invisible items in message/folder lists, text not displayed when typing NVIDIA GT 325M https://support.mozilla.org/en-US/questions/1067532#answer-743173 not displaying email content (for a user who did not report this topic) https://support.mozilla.org/en-US/questions/1073220 38.1 cursor position is incorrect https://support.mozilla.org/en-US/questions/1072578 Font problems after upgrade https://support.mozilla.org/en-US/questions/1074489 v38 blanks and blacks Intel(R) HD Graphics 3000 driver: 9.17.10.3347 1-29-2014 GPU 2 NVIDIA Quadro 2000M 9.18.13.4520 2-4-2015 https://support.mozilla.org/en-US/questions/1074813 v38 hangs on new mail https://support.mozilla.org/en-US/questions/1074939 v38 sluggish, hangs computer after new mail notification ** video reset issues, potential: http://forums.mozillazine.org/viewtopic.php?f=39&t=2857181 v31 2 second delay while nothing happens, followed by a blank white screen for 5-6 seconds, then Thunderbird opens. http://forums.mozillazine.org/viewtopic.php?p=14067917#p14067917 v31 (same issue different user) https://support.mozilla.org/en-US/questions/1055838 v31 menus do not populate with text (black menu box), or sporadically do so after delay of 15 - 30 seconds. Intel/NVIDIA (unkonwn which driver is involved) https://support.mozilla.org/questions/1068495 v38 Why does Thunderbird freeze my computer after ** crashes: https://support.mozilla.org/en-US/questions/1021448#answer-714204 v31 http://forums.mozillazine.org/viewtopic.php?p=14050385#p14050385 v31 nvapi.dll (note - so far there are NO v38 crashes containing nvapi.dll) https://support.mozilla.org/en-US/questions/1042068 v31 linux crashes when clicking on link in email. https://support.mozilla.org/en-US/questions/1066782 v31 Crashing when sending email - in igd10umd32.dll Intel graphics driver https://support.mozilla.org/en-US/questions/1074510 v38.1 XP crash (and crash submission fails) https://support.mozilla.org/en-US/questions/1073227 v38
+++ This bug was initially created as a clone of Bug #1131879 +++ +++ This bug was initially created as a clone of Bug #950133 +++ This bug is to track Thunderbird HWA issues to resolution - whether it's a THunderbird or graphics fix, driver fault, blocklist, etc - so that HWA can potentially be reenabled in Thunderbird. (version 45??) A parallel question, still unanswered, is what current or future Thunderbird function(s) have a visible, measureable benefit from hardware acceleration? No single person can possibly address all these issues - tracking will facilitate getting more people involved in helping with these bugs, and help ensure sure no issues get missed
Reporter | ||
Updated•7 years ago
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Alias: tb-hwa
HWA issues with TB 78 on W10:
https://support.mozilla.org/en-US/questions/1312645
https://support.mozilla.org/en-US/questions/1312342
Reporter | ||
Updated•3 years ago
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Reporter | ||
Updated•3 years ago
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Updated•2 years ago
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Severity: normal → S3
Reporter | ||
Comment 2•1 year ago
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There are still issues, but the bulk is gone, and webrender is now the primary graphics platform. So we can close this.
Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → INVALID
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Description
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